How does WPS Wireless
internet service work?
WPS Wireless provides an internet
connection via a wireless antenna system. An antenna is
installed at your home with an attached radio
receiver/transmitter. This antenna is pointed at a nearby
Access Point tower, and must have a clear line-of-site (no
trees, buildings, or hills blocking the path). When you send
and receive information over the Internet, it goes over the
wireless link from your radio/antenna to our Access Point. From
there that information travels over our “backhaul”, which is a
point to point wireless link to a fiber optic connection hooked
directly to the Internet. WPS Wireless service has very low
“latency”(or delay) compared to satellite Internet, where
signals must travel thousands of miles into space.
How is it wired to my
WPS Wireless professionally mounts an
antenna on your roof, then runs a CAT 5 wire (network wire with 4
pairs of wires) down the outside wall of your home (we try to
follow a rain gutter to hide the cable). We then bring the wire
into your home by drilling a small hole or following an existing
entry into the home such as a duct or prior cable, phone or
satellite TV installation entry. An Ethernet jack is then
installed on the inside of an exterior wall (your computer
should have an Ethernet port, all new computers do. An older
computer may need an adapter).
Does it cost anything to have the evaluation
There is no cost to
get the evaluation done as long as you get the service
installed. If you sign up, then decide not to get the service
after the evaluation is done, then you will be billed $95.
How do I connect multiple computers to the
WPS Wireless will install a single
Ethernet jack inside your home. If you have more than one
computer, you will need to purchase your own wireless router. A
router acts as a splitter, allowing up to four computers to be
plugged in directly, and it also wirelessly sends your Internet
signal throughout your home to any computer or laptop with a
Does weather affect the service?
Weather will not cause
a degradation of service even in many server storms. During
winter months, heavy ice build-up on your antenna may affect
service. Wireless Internet service requires “line-of-site”
connection from your house to one of our towers. This means
that any large trees, buildings or other obstructions may cause
a degraded level of service. Our installers do a site
evaluation prior to the installation to make sure that there is
a good signal.
How does WPS Wireless Internet access differ from
Unlike dial-up, our service is always
on. This means that there is no dialing, no waiting, and no
need for a second phone line. In fact, our service doesn’t need
a phone line at all. There is also a dramatic difference in
speed; WPS Wireless Internet is over 100 times faster that
How long will it take to
set up service?
We can typically have service
installed within 1-2 weeks of placing an order. WPS Wireless
will perform an evaluation prior to the installation to make
sure that there is a strong signal. Once we have determined
that the service will work at your location, the installation
date is scheduled. It takes about 2-3 hours to complete the
What about e-mail accounts?
If you already have free e-mail
accounts (i.e. Yahoo!, MSN, Hotmail, G-mail, etc.) you can
access these accounts over the WPS Wireless Internet
connection. WPS Wireless also provides e-mail accounts that are
included with the internet service, and they can be accessed via
the web or from a PC based e-mail program such as Outlook
Do I need to sign a contract?
Yes, WPS Wireless Internet
requires a minimum 18 month contract. Discontinuing service
prior to the 18 months would require either $300 or the number
of months remaining multiplied by the monthly fee, whichever is
Do I have the purchase equipment?
WPS Wireless offers two options with
regard to the equipment. The cost of equipment is $545.00 plus
tax which can either be purchased at the time of installation or
that cost is waived if the 18 month term is extended to 36
months. Either way, once the equipment is installed, you own
and are responsible for the equipment.
Do you offer support?
issues can be called in 24/7 by calling 580-332-6601. At this
time we offer live support during normal business hours, Monday
through Friday, 8am to 5pm.